Privacy Statement
Purpose
The purpose of the statement is to inform users of this site with
regard to the collection and use of personally identifiable information.
The following is not intended and should not be interpreted as a
contract of any nature, either stated or implied.
Definition of Personally Identifiable Information
For the purposes of this statement "personally identifiable
information" means any information relating to an identified
or identifiable individual who is the subject of the information.
Providing Personally Identifiable Information
Citizens do not have to routinely provide personal information
to visit the City of Ottawa portal or to download information. Government
agencies may request personally identifiable information from you
in order to provide requested specialized services, but such information
is handled as it would be on an in-person visit to a government
office.
Personally Identifiable Information Available
The IP (Internet Protocol) numbers of computers (servers) used
to visit sites are noted as part of our statistical analysis on
use of our web sites so we may better design services and improve
access to them. However, the site does not attempt to gain personally
identifiable information on individual users and associate them
with IP addresses.
Restrictions on the disclosure of customer information
Our users are important to us. We do not sell or rent our users'
information to any outside company or organization. We do not reveal
specific information about users or other personally identifiable
data to unaffiliated third parties for their independent use, except
if required to do so by law. We endeavor to ensure that we collect
only the minimum amount of information needed to meet the purpose
for which the network was created.
Other Web Sites
Various Web sites may be linked through the portal. Visitors to
those sites are advised to check the privacy statements of these
sites and be cautious about providing personally identifiable information
without a clear understanding of how the information will be used.
Visitors may also wish to consult privacy guidelines such as those
recommended by the Online Privacy Alliance.
Use, collection, and retention of customer information at the
City of Ottawa Portal
For each visitor, we do collect information about the Internet
Protocol (IP) address, type browser used, the date and time of the
visit, and the IP addresses of the locations to which the visitor
linked during his or her visit to our Web site. This information
is strictly used for statistical reporting purposes.
We only collect, retain and use personal information where we believe
it is essential (and allowed by law) to administer our business
and to provide products, services and other opportunities requested
by our customers.
Restrictions on the disclosure of customer information
We do not sell or rent our users' information to any outside company
or organization. We do not reveal specific information about users
or other personally identifiable data to unaffiliated third parties
for their independent use, except if required to do so by law.
Protection of information via established security procedures
We maintain security standards and procedures regarding unauthorized
access to customer information to prevent unauthorized removal or
alteration of data.
Limiting employee access to information
Our director limits employee access to personally identifiable
information to only those employees who need access in order to
perform their assigned duties. The director is instructed to enforce
with its staff their responsibilities in protecting subscriber's
information.
Freedom of Information (FOI)
The City of Ottawa endeavors to make its information accessible
to the public. Some records however contain information that is
either privileged or of a personal nature. The Municipal Freedom
of Information and Protection of Privacy Act compels the municipality
to review such documents prior to their disclosure. Request to access
such records requires a written request.
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